Advanced CPD Courses & Training

All Advanced CPD courses are taught by an accredited VictimFocus facilitator, Sarah Turner, who has over 25 years experience working in the Health and Social Care sector, is a registered Social Worker and is the Founder of Phoenix Training.

Join us as an individual participant at our live online Eventbrite training sessions,
see our events page for more info.

A CPD certificate from VictimFocus will be provided via email to each participant at the end of the course.

If you would like this training to be delivered to your organisation please contact us via the form below or send an email and we will be in touch to discuss your requirements.

Advanced CPD Course Options

6 hours advanced CPD
Ever wonder why victims of sexual assault and violence receive so much of the blame? This course examines the psychological theory and the most recent data about why and how individuals at all societal levels lay blame on the victim. It is based on three years of study by Dr. Jessica Taylor as well as the testimonies of over five hundred survivors, professionals, and members of the public. Through the use of films, exercises, tests, and presentations, you will gain knowledge of the theories and research that support our comprehension of victimisation and self-blame.
Course Learning Objectives:
• To explore psychological and sociological theories of victim blaming
• To learn about the ways people blame themselves after sexual violence
• To understand the latest evidence, reports and research about victim blaming and the psychology of self blame
• To learn about simple ways to challenge, change and influence people to reduce or stop victim blaming
6 hours Advanced CPD
In order to help clients who are experiencing trauma and to comprehend how trauma affects the healing process, this course will equip participants with knowledge, skills, and resources. The session will examine the effects of trauma as well as how to protect victims and establish a supportive, trauma-informed atmosphere while working with them. The course material will provide all participants with the necessary informed
knowledge to respond to persons affected by trauma within the framework of their professional responsibilities.
The lesson also addresses how we manage our own self-care when assisting those who have experienced trauma. Studies confirm that understanding trauma-informed practice, or TIP, is essential to assisting clients in overcoming obstacles to their recovery. This course offers various approaches to working with and comprehending traumatised adults and children. You will learn how to leverage their strengths, modify your writing and mental approach, and support individuals in a way that enables them to comprehend trauma and recognise their own strengths that go beyond the abuse. This classroom-based programme offers encouraged conversation, learning, and introspection in a safe environment.
Course Learning Objectives:
• To explore what is really meant by trauma-informed and strengths-based practice with adults and children who have been subjected to trauma and abuse
• To learn about research evidence and theories that encourage us to focus on the strengths and futures of the people we work with
• To change the way we think about people with histories of cumulative trauma in order to reduce stigma, labelling, victim blaming and shame
6 hours advanced CPD
A advanced course examining the facts, difficulties, and opposing viewpoints surrounding the theory, practice, and study of child sexual exploitation and abuse. In order to strengthen their critical comprehension of Child Sexual Exploitation and Child Sexual Abuse, learners will interact with video lectures, slides, notes, and reading assignments to increase their critical understanding of Child Sexual Exploitation and Child Sexual Abuse.
Course Learning Objectives:
• To explore the way the definitions of child sexual exploitation and abuse developed and evolved
• To consider the way language changes the way we perceive victims of CSE and CSA
• To explore research and practice evidence in CSE and CSA practice
Effective management of violence and conflict is a critical skill in diverse professional settings. This course equips participants with the knowledge and techniques necessary to de-escalate conflict, maintain safety, and foster respectful communication.
Grounded in trauma-informed and person-centred approaches, the course explores the psychological, emotional, and situational dynamics that can lead to conflict, offering strategies to respond effectively and compassionately.
1.5 days training with a workbook based assessment = 20 hours CPD
Day One: 09:00 – 17:00
Day Two: 09:00 – 13:00
Participants must complete Day One before Day Two and complete their workbook to gain certification. Workbook assessments are due two weeks after Day Two and must be submitted by email.
Learning Objectives:
- Understand the factors contributing to conflict and violence, including trauma and environmental triggers.
- Develop skills in non-contact de-escalation, active listening, and maintaining professional boundaries.
- Recognise and assess early warning signs of escalating behaviour.
- Apply person-centred strategies to manage and reduce the risk of conflict.
- Enhance emotional resilience and self-care practices for managing challenging situations.
Key Course Features:

1. Trauma-Informed Practice
Learn how past experiences shape behaviour and how to respond with empathy and understanding.

2. De-escalation Techniques
Explore verbal and non-verbal methods to manage tension, prevent escalation, and resolve disputes.

3. Boundary Setting
Understand the importance of clear, respectful boundaries to create a safe and predictable environment.

4. Dynamic Risk Assessment
Gain practical tools to evaluate risks in real-time and adapt responses effectively.

5. Conflict Resolution Strategies
Develop collaborative solutions through negotiation, empathy, and problem-solving.

6. Emotional Wellbeing and Self-Care
Address the emotional toll of managing conflict and learn strategies for maintaining mental health.

7. Interactive Scenarios
Participate in role-plays and case studies to apply learning in real-world situations.
Delivery:
The course combines theory, practical exercises, and reflective discussions to ensure participants leave with confidence in their ability to handle conflict constructively.
Target Audience:
This course is designed for professionals in health and social care, education, community services, and other sectors where conflict management is an essential skill. It is ideal for anyone seeking to enhance their ability to manage challenging interactions while prioritising safety, respect, and effective communication.
This course on managing violence and conflict is relevant across a wide range of professional settings, including:

1. Healthcare and Mental Health Services
Hospitals and clinics (e.g. emergency departments, mental health wards)
Community mental health teams
Addiction and rehabilitation centres

2. Residential and Social Care Settings
Care homes for older adults or individuals with disabilities
Supported living environments
Residential settings for individuals with complex needs.

3. Educational Institutions
Schools, colleges, and universities
Alternative education provisions and special education needs (SEN) settings
Boarding schools and dormitories

4. Public and Community Services
Housing services and homeless shelters
Community centres and youth clubs
Social work settings

5. Security and Public Safety
Public-facing security roles (e.g., in shopping centres, events, and transportation hubs)
Local council enforcement teams (e.g., parking, housing, or neighbourhood safety officers)

6. Non-Profit and Charity Organisations
Domestic violence shelters and crisis intervention centres
Advocacy services for vulnerable populations
Outreach services working with at-risk individuals

7. Corporate and Customer-Facing Roles
Call centres handling distress or complaints
Retail environments with customer disputes
Hospitality industry staff dealing with difficult guests
A CPD certificate from VictimFocus will be provided via email at the end of the course.

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Upcoming Online Events

Apr

safeguarding, Children's Safeguarding, CPD, Online courses

Children’s Safeguarding Level 3

Friday, April 4, 2025
9:00 AM 4:55 PM
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This Level 3 Children's Safeguarding course is designed to meet the Core Skills Training Framework (CSTF) competency standards, ensuring professionals are equipped with advanced knowledge and skills to safeguard children effectively.

Advanced CPD Courses & Training

Join us as an individual participant at our live online Eventbrite training sessions, see our events page for more info.

Advanced CPD Course Options

Upcoming Online Events

Calendar

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Join us as an individual participant at our live online Eventbrite training sessions,
see our events page for more info.

Contact Us - Let's Work Together